Grievances

Step 1: tell me

• Email me (the button below shows my address) or message me on WhatsApp (Mon–Sat, 10:00–18:00 IST).
• Complaints go to Gunasekaran Mookkan (ARN-311721). Give your name, folio number or the last four digits of your PAN, and what happened. I will acknowledge it and reply in writing.

Show my email address

Step 2: the fund house or its registrar

For issues with a transaction, statement or redemption, you can write to the asset management company or its registrar, whose contact details are in your scheme documents and account statement.

Step 3: If you are not satisfied, you can complain

If you are not happy with the service, you can file a complaint with SEBI through its SCORES portal. You can also use SMART ODR, SEBI's online dispute resolution portal, to settle the matter. AMFI also publishes the code of conduct that every distributor must follow.

• SEBI SCORES: scores.sebi.gov.in
• SMART ODR: smartodr.in
• AMFI: amfiindia.com